PRODUCT WARRANTY
All Rintal products are covered by a 24-month warranty, during which we are committed to doing repairs and maintenance for free in the case of defects in materials or workmanship.
The conditions of the warranty are contained in the manual, delivered with your Rintal product.
ISO 9001:2008 CERTIFICATION
The satisfaction of our customers is the core value that we pursue.
Therefore, we aim at continuous improvement and our business system is certified annually according to ISO 9001: 2008.
This certification ensures an organized design and production system, demonstrating the high level of quality of our products and services.
ENVIRONMENT AND QUALITY
Respect for the environment is one of the most important values for Rintal, and it is our interest to monitor the impact of our production on nature.
We manage the production chain of our wood and produce beech panels directly to ensure a high level of quality and consistent with our customers, while maintaining our respect for the environment.
We also use non-toxic, water-based paint for wood, and our iron parts are treated to guarantee high resistance compared to craft paint systems.
Lastly, we have devised an exclusive, proprietary system of lacquering wood using polypropylene micro-particles to make the surface less slippery and more resistant to scratches, abrasion and UV rays responsible for the color changes.
AFTER-SALES SERVICE
We know that even after a purchase, there may be doubts or requests of various kinds.
Our After Sales Service assists our clients with professionalism and efficiency.
To contact the After Sales Service send a written request using the following form.